Independent rating of Forex broker xTrade

I used my bank card to fund my account and I am honestly regretting opening an account at xTrade now because their trading spread is just too high. The last time I checked, it was 8pips. And that is not even the highest that it goes. I am currently waiting for the release of my remaining balance as I don't want to continue trading with them anymore. I wish the process would go smoothly.

I'm not enjoying my trading with xTrade. My trading is getting worse and I have faced big and significant problem during trading. Also their support team couldn't solved the problem fastly. The trading conditions are not good. The platform is hard to use and has a delayed executions. I'm closing my account at xTrade. Trading with them is not productive because their platform and service quality is not good that makes me hard to make a profit.

The trading platform of xTrade is not yet well-developed. It kept having technical issues and majority of my trading activities has been interrupted by them. It is not worth investing at this broker.

Trading with xTrade is an awful activity for me. The first time I joined them, their trading conditions were not the same as they promised. Since I joined this broker, I have always received terrible service. First of all, their platform has the worst execution. Then, they used to keep me waiting, and support team was not helpful. Last time, I made a $500 withdrawal request, but they haven't processed it until now. I called customer support many times, and they kept asking me to wait. It's been 3 weeks since I'm waiting. Still, there is no clear information about my withdrawal. After I get the money for sure, I will close my account at this broker.

At some point, I kept hoping that xTrade will improve their trading services. But months have already passed and nothing changed at all. Whenever I complaint, they brush it off and does not respond anymore. I now closed my account because there is no hope in this broker.

I am not happy with this broker. They have kept my money without any reason. I made some deals 3 months ago following all the rules they have. I didn't use any illegal strategy, but this broker just blocked my account using this excuse and froze my balance, my balance is $5,000. There is no way to withdraw, and every time I ask for my account, they just tell me that my account is being checked, but it has been 3 months since then. I don't recommend you this broker, especially if you are a good trader.

I started trading with xTrade a few months ago. The beginning was great but after some time, I started experiencing difficulties in my trading activities. The platform became shaky and when I reported it to the company, they did not do anything about it.

Trading with xTrade is awful. As always, I found a poor execution, which delayed 10 to 40 sec. I have also seen that the pricing chart is different from live market quotes, probably 8 to 20 pips. So I got big slippage and can't place an order in my desired position. Because of that, I lost my money. Trading with them is not profitable at all. So I decided to close my account at this broker and no more trade with them.